PHYSIOTHERAPist PICKERING, AJAX,

No, a doctor’s referral is not required to receive physiotherapy treatment at Apex Physiotherapy & Chiropractic. Physiotherapists are primary healthcare providers, meaning you can book an appointment directly with us.
Note: While a referral isn’t needed for your treatment, some private extended health insurance plans may require a physician’s referral to reimburse you for expenses. We recommend checking with your insurance provider prior to your first visit.

Yes! Most extended health care (EHC) plans cover physiotherapy services provided by registered physiotherapists. For your convenience, Apex offers direct billing to most major insurance providers (e.g., Sun Life, Manulife, Canada Life, Desjardins, Blue Cross, and more). If your provider doesn’t support direct billing, we’ll provide a detailed, itemized receipt so you can easily submit your claim for reimbursement.

Yes, we specialize in Motor Vehicle Accident (MVA) recovery and rehab. If you’ve been injured in a car accident, our team will help navigate the paperwork, coordinate directly with your insurance adjuster, and create a custom rehabilitation plan to help you recover. Please inform our reception team when booking your first appointment so we can gather your claim details.

While both disciplines treat musculoskeletal pain and aim to restore physical health, their primary focuses and techniques differ slightly:

• Physiotherapy focuses heavily on restoring overall functional movement, mobility, and strength through targeted exercise programs, hands-on manual therapy, functional training, and modality usage (like shockwave or laser therapy).
• Chiropractic Care focuses on joint alignment—particularly of the spine and nervous system—utilizing joint adjustments and spinal manipulations to relieve nerve pressure and pain.

At Apex Physiotherapy & Chiropractic, our physiotherapists and chiropractors frequently collaborate under one roof to deliver an integrated, multidisciplinary approach to your recovery.

Your initial visit will include a comprehensive 1-on-1 assessment with a Registered Physiotherapist. Your therapist will:

• Discuss your medical history, current symptoms, and personal goals.
• Conduct a physical evaluation (testing posture, joint mobility, flexibility, and muscle strength).
• Diagnose the underlying cause of your discomfort or movement restriction.
• Outline a customized recovery plan and provide immediate hands-on treatment if time permits during the initial assessment.

• Clothing: Wear comfortable, loose-fitting athletic clothing or bring shorts and a t-shirt/tank top so your physiotherapist can easily examine and treat the affected body part (e.g., knee, shoulder, or spine).
• What to bring:
  • A valid photo ID and your extended health benefits card.
  • Your doctor’s referral or relevant medical imaging reports (X-rays, MRIs), if available.
  • Your claim number and adjuster’s contact info if you are visiting following an auto accident.

• Initial Assessment: Typically lasts 45 to 60 minutes.
• Follow-up Sessions: Usually take 30 to 45 minutes, depending on your individual treatment plan.

The total number of sessions required depends on the severity and nature of your condition, your general health, and how well you adhere to home exercises. Your physiotherapist will outline an estimated timeline and frequency during your initial assessment.

Physiotherapy is designed to reduce pain, not cause it. However, during certain hands-on manual therapy techniques, deep tissue work, or joint mobilization, you may feel temporary discomfort or pressure. You might also experience mild soreness following targeted exercise—similar to what you feel after a workout. Always communicate openly with your physiotherapist so they can adjust their pressure and techniques to your comfort level.

Yes, absolutely. In fact, combining therapies often leads to faster, more sustainable recovery. Because Apex is a full multidisciplinary clinic in Pickering, our physiotherapists, chiropractors, and registered massage therapists (RMTs) work closely together to ensure your treatments complement each other seamlessly.

Booking is simple! You can:

• Call us: (905) 492-2739
• Email us: [email protected]
• Visit in person: Stop by either of our Pickering clinics:
  • Kingston Rd Clinic: 1450 Kingston Rd. Unit 7, Pickering, ON
  • Finch Ave Clinic: 550 Finch Ave, Pickering, ON